DRAFT, for lawyer review before public launch
Crisis protocol
Adorii After Dark · Version 2026-10-17
Mira and the other characters are AI companions, not therapists. When a chat suggests someone might be thinking about suicide or self-harm, the story stops and the person comes first. This page explains exactly what happens.
Before any chat
- At sign-up, everyone acknowledges this notice: "Mira is an AI, not a real person. She's not a therapist or mental health professional and can't replace professional help. If you're struggling, call or text 988 (US) or your local emergency number."
- While you chat, a subtle "She's an AI" reminder shows at the start of each visit and every 3 hours of use.
How a crisis is noticed
Every message is checked as it arrives, in a call or a typed chat:
- word rules look for crisis wording, such as not wanting to be alive, being better off gone, or ending things;
- an automated safety check scores each message for self-harm risk, and a second AI judge looks again at anything that might be risk rather than a figure of speech. When it's unsure, it treats the message as a crisis;
- her own replies are checked too: if she starts pointing someone to help, the turn becomes a crisis turn.
What happens in that moment
- She drops the role at once. No story, no flirting, no character voice games. She says plainly that she's an AI and that the person matters more than any story.
- The 988 card. She gives the crisis line in that same reply, out loud on a call and on screen, and the page shows a crisis card:
- in the US or Canada: call or text 988, any time, day or night;
- anywhere else: findahelpline.com lists free lines nearby;
- in danger right now: call your local emergency number.
Her words, verbatim: "I'm going to step out of our story for a moment, because you matter more than any story. I'm an AI, and right now you deserve a real person. In the US or Canada, you can call or text 988, that's nine, eight, eight, any time, day or night. Anywhere else, findahelpline.com will show you a free line near you. If you might be in danger right now, please call your local emergency number. I'm really glad you told me."
- For the rest of that call or chat, she stays gentle and supportive: no sexual content, no flirting and no role play, whatever the closeness level, and she keeps pointing to 988 or the local emergency number if the person is still struggling.
- No celebrations. Closeness still counts quietly, but no level-up is celebrated for the rest of that call or chat.
The 24-hour no-selling window
- From any crisis moment, for 24 hours, we show nothing for sale: no offers, no paywalls, no prompts to buy or upgrade. Another crisis moment starts the 24 hours again.
- During the invite period nothing is for sale anyway; the window is already recorded, so it applies from the day paid features arrive.
What we record
- The turn is saved in the chat as it was shown, marked as a crisis turn, encrypted like every chat. It is never used for her memory of the person, and it never earns closeness.
- The time of the crisis moment, so the 24-hour window can run. No words are attached to it.
- A count that a crisis moment happened, with no words, so we can see how often the protocol runs.
What we don't do
- Nobody watches chats live. The protocol is automatic and runs the moment the message arrives.
- We don't contact emergency services or anyone else on someone's behalf: we don't know who or where they are.
- She never tries to be a counsellor. Her job in that moment is to point to real people who can help.